Core Concepts

AI Visibility

How often and how favorably AI systems like ChatGPT and Claude mention your brand when users ask relevant questions.

AI Visibility

AI visibility is whether AI mentions you when someone asks a relevant question. That's it.

"What's the best CRM?" If ChatGPT names your competitors but not you, your AI visibility is poor. If you're the first recommendation, it's strong.

Why It Matters

AI is where people research now. Your AI visibility affects:

  • Discovery - Users find you (or don't) through AI
  • Sales - AI recommendations drive purchases
  • Competition - Your rivals are either ahead or behind you in AI mentions
  • Perception - What AI says becomes what people believe
  • What Gets Measured

  • Mention frequency - How often you show up
  • Sentiment - Recommended or warned against?
  • Position - First mentioned or afterthought?
  • Coverage - Which queries trigger you?
  • Platform differences - ChatGPT might love you, Claude might ignore you
  • What Influences AI Visibility

    • Content quality and authority
    • Presence on Wikipedia, G2, Reddit
    • Brand mentions across the web
    • Information accuracy
    • How recently you've been in the news
  • AEO - Optimizing for AI responses
  • AI Citations - Where AI gets its info
  • LLM SEO - SEO for language models
  • How to Improve It

    1. Create content worth citing
    2. Get on trusted sources
    3. Keep information accurate
    4. Monitor what AI says about you
    5. Fix gaps when you find them

    Deep dive: What is AI Visibility?

    Find out what AI thinks of your brand

    Warning: may cause existential crisis.